▼37%
S$38,000
Avg. Base Salary (SGD)
/ year
Avg. Base Salary (SGD)
10%
SGD 19k
MEDIAN
SGD 38k
90%
SGD 62k
The average salary for a Customer Service Representative (CSR) is S$38,000 in 2025
Base Salary
S$19k - S$62k
Bonus
S$1k - S$10k
Profit Sharing
S$0 - S$22k
Total Pay
S$19k - S$71k
Is Average Customer Service Representative (CSR) with Customer Service Skills Salary in Singapore your job title? Find out what you should be paid
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What is the Pay by Experience Level for Customer Service Representative (CSR)s?
What Do Customer Service Representative (CSR)s Do?
Customer Service Representative (CSR) Tasks
- Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
- First point of customer contact for general inquiries like pricing, products, scheduling etc.
- Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
Find your market worth – how it works:
Common Health Benefits for a Customer Service Representative (CSR)
Medical
88%
Dental
65%
Vision
15%
None
10%
Gender Breakdown for Customer Service Representative (CSR)s
Female
79.5%
Male
18.2%
Prefer to self-define
2.3%
This data is based on 44 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Representative (CSR)s
What is the highest pay for Customer Service Representative (CSR)s?
Our data indicates that the highest pay for a Customer Service Representative (CSR) is SGD 62k / year
What is the lowest pay for Customer Service Representative (CSR)s?
Our data indicates that the lowest pay for a Customer Service Representative (CSR) is SGD 19k / year
How can Customer Service Representative (CSR)s increase their salary?
Increasing your pay as a Customer Service Representative (CSR) is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Representative (CSR) that oversees more junior Customer Service Representative (CSR)s, this experience can increase the likelihood to earn more.