▼18%
S$40,123
Avg. Base Salary (SGD)
/ year
Avg. Base Salary (SGD)
10%
SGD 27k
MEDIAN
SGD 40k
90%
SGD 65k
The average salary for a Senior Customer Service Representative (CSR) is S$40,123 in 2025
Base Salary
S$27k - S$65k
Bonus
S$1k - S$10k
Total Pay
S$28k - S$77k
Is Average Senior Customer Service Representative (CSR) Salary in Singapore your job title? Find out what you should be paid
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What is the Pay by Experience Level for Senior Customer Service Representative (CSR)s?
What Do Senior Customer Service Representative (CSR)s Do?
Senior Customer Service Representative (CSR) Tasks
- Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
- May mentor or give direction to junior team members and provide training on best practices.
- May assist management in ensuring performance goals are met.
- Assists the Customer Service Representative (CSR) with difficult cases.
- Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
Find your market worth – how it works:
Common Health Benefits for a Senior Customer Service Representative (CSR)
Medical
94%
Dental
76%
Vision
24%
Gender Breakdown for Senior Customer Service Representative (CSR)s
Female
81.3%
Male
18.8%
This data is based on 16 survey responses. Learn more about the gender pay gap.
FAQs About Senior Customer Service Representative (CSR)s
What is the highest pay for Senior Customer Service Representative (CSR)s?
Our data indicates that the highest pay for a Senior Customer Service Representative (CSR) is SGD 65k / year
What is the lowest pay for Senior Customer Service Representative (CSR)s?
Our data indicates that the lowest pay for a Senior Customer Service Representative (CSR) is SGD 27k / year
How can Senior Customer Service Representative (CSR)s increase their salary?
Increasing your pay as a Senior Customer Service Representative (CSR) is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Senior Customer Service Representative (CSR) that oversees more junior Senior Customer Service Representative (CSR)s, this experience can increase the likelihood to earn more.