Working at United Healthcare Group

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Ratings for United Healthcare Group

  • Appreciation
    4.0
  • Company Outlook
    4.0
  • Fair Pay
    2.7
  • Learning and Development
    4.3
  • Manager Communication
    4.7
  • Manager Relationship
    5.0
  • Pay Policy
    3.0
  • Pay Transparency
    4.0
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United Healthcare Group Reviews

What is it like working at United Healthcare Group?

Great benefits, but not so great raises with unrealistic expectations.
Certified Professional Coder (CPC) in Tampa:
Pros: I work from home and there benefits are amazing
Cons: The pay raises are insulting. The expectations are constantly increasing with unrealistic measurements. The micromanaging has become unbearable as well.
Senior CSR.
Senior Customer Service Representative (CSR) in Shelton:
Pros: I love that I help people, and have a great support system of Managers that are willing to support me when I need help.
Cons: I hate that it feels so hard to move up, some people get ahead easily without having to know anything, and others just seem not to.
I enjoy my job but it can be come over whelming when they what you learn other jobs in 2 weeks.
Customer Service Representative (CSR) in San Antonio:
Pros: The people I work with
Cons: that they do not give back to there employees. Did this pandemic not one time did they offer any kind of help or give any kind bonuses to ease the financial stress many of us face.
Angry Customers/Reasonable Coworkers.
Customer Service Representative (CSR) in Buena Park:
Pros: Plenty of educational and career growth opportunities
Cons: Frustrated/angry customers, frustrated by lack of transparency in contact information. Customers are frequently transferred to multiple departments to accomplish one task making a frustrating experience for them with no choice but to vent to the employee.
Good work.
Claims Handler in Chennai:
Pros: Learning experience of Insurance sector
Cons: That was a contract job the we don't when it would end.
Rewarding and a lot of learning, yet stressful.
Healthcare Consultant in Las Vegas:
Pros: Quite challenging and a lot of learning
Cons: Stressful
Registered Nurse (RN):
Steady work, large company, fair benefits, high deductible health care, market driven pay, very marginal salary increases if applicable. Communication at great need of improvement. A closer working relation between high management to middle can greatly enhance employee performance throughout.