▼26%
KSh 500,000
Avg. Base Salary (KES)
/ year
Avg. Base Salary (KES)
25%
KES 70k
MEDIAN
KES 500k
75%
KES 720k
The average salary for a Customer Service Representative (CSR) is KSh 500,000 in 2025
Base Salary
KSh 70k - KSh 720k
Bonus
KSh 0 - KSh 100k
Total Pay
KSh 185k - KSh 2m
Is Average Experienced Customer Service Representative (CSR) with Customer Service Skills Salary in Kenya your job title? Find out what you should be paid
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What is the Pay by Experience Level for Customer Service Representative (CSR)s?
What Do Customer Service Representative (CSR)s Do?
Find your market worth – how it works:
Common Health Benefits for a Customer Service Representative (CSR)
Medical
67%
Dental
33%
Vision
33%
None
33%
Gender Breakdown for Customer Service Representative (CSR)s
Male
60.0%
Female
40.0%
This data is based on 5 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Representative (CSR)s
What is the highest pay for Customer Service Representative (CSR)s?
Our data indicates that the highest pay for a Customer Service Representative (CSR) is KESNaN / year
What is the lowest pay for Customer Service Representative (CSR)s?
Our data indicates that the lowest pay for a Customer Service Representative (CSR) is KESNaN / year
How can Customer Service Representative (CSR)s increase their salary?
Increasing your pay as a Customer Service Representative (CSR) is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Representative (CSR) that oversees more junior Customer Service Representative (CSR)s, this experience can increase the likelihood to earn more.