▼0%
HK$213,526
Avg. Base Salary (HKD)
/ year
Avg. Base Salary (HKD)
10%
HK$18k
MEDIAN
HK$214k
90%
HK$725k
The average salary for a Customer Service Representative (CSR) is HK$213,526 in 2025
Base Salary
HK$18k - HK$725k
Bonus
HK$8k - HK$136k
Total Pay
HK$18k - HK$715k
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What is the Pay by Experience Level for Customer Service Representative (CSR)s?
What Do Customer Service Representative (CSR)s Do?
Find your market worth – how it works:
Common Health Benefits for a Customer Service Representative (CSR)
Medical
73%
Dental
33%
Vision
13%
None
27%
Gender Breakdown for Customer Service Representative (CSR)s
Male
56.3%
Female
43.8%
This data is based on 16 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Representative (CSR)s
What is the highest pay for Customer Service Representative (CSR)s?
Our data indicates that the highest pay for a Customer Service Representative (CSR) is HK$725k / year
What is the lowest pay for Customer Service Representative (CSR)s?
Our data indicates that the lowest pay for a Customer Service Representative (CSR) is HK$18k / year
How can Customer Service Representative (CSR)s increase their salary?
Increasing your pay as a Customer Service Representative (CSR) is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Representative (CSR) that oversees more junior Customer Service Representative (CSR)s, this experience can increase the likelihood to earn more.