▼21%
HK$408,422
Avg. Base Salary (HKD)
/ year
Avg. Base Salary (HKD)
10%
HK$37k
MEDIAN
HK$408k
90%
HK$619k
The average salary for a Customer Service Manager is HK$408,422 in 2025
Base Salary
HK$37k - HK$619k
Bonus
HK$10k - HK$181k
Profit Sharing
HK$0 - HK$26k
Total Pay
HK$42k - HK$666k
Is Average Customer Service Manager Salary in Hong Kong your job title? Find out what you should be paid
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What is the Pay by Experience Level for Customer Service Managers?
What Do Customer Service Managers Do?
Customer Service Manager Tasks
- Develops and implements process and procedures to improve operational efficiency.
- Oversees cross functional work areas targeted to resolve issues raised by customers.
- Manages the customer service operations, which deals directly with customers and is the first point of contact.
- Develops, tracks and reports key performance measurements for the unit.
Find your market worth – how it works:
Common Health Benefits for a Customer Service Manager
Medical
91%
Dental
59%
Vision
13%
None
9%
Gender Breakdown for Customer Service Managers
Female
72.0%
Male
28.0%
This data is based on 25 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Managers
What is the highest pay for Customer Service Managers?
Our data indicates that the highest pay for a Customer Service Manager is HK$619k / year
What is the lowest pay for Customer Service Managers?
Our data indicates that the lowest pay for a Customer Service Manager is HK$37k / year
How can Customer Service Managers increase their salary?
Increasing your pay as a Customer Service Manager is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Manager that oversees more junior Customer Service Managers, this experience can increase the likelihood to earn more.