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Last updated Apr 09 2025
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General / Operations Manager Reviews
What is it like working as a General / Operations Manager?
October 2014
Me.
General / Operations Manager:
Pros: Making people feel good.
Cons: Physical and constant movement.
September 2014
On The Job Learning.
General / Operations Manager:
Require 100% all the time but know that Customer Service Representatives can only do the best that they can in any given moment.
Gently lead the CSR's towards better diplomacy and explain the big picture. Understand that some decisions are not yours to make but you are responsible to ensure they are made and carried out.
Common sense is one of your greatest assets.
September 2014
General / Operations Manager:
Pros: Make my own decisions about how to run the business.
September 2014
General / Operations Manager:
Know your worth to the organization and fight for proper pay and benefits.
September 2014
Stressful At Times But The Good Outweighs The Bad.
General / Operations Manager:
Pros: I have a flexible schedule with my employer that allows me to get my kids on and off the bus for school.
Cons: That almost everyone that works under me speaks predominately Spanish and I cannot effectively communicate with them.
September 2014
A Lot Of Work For Very Little Pay.
General / Operations Manager:
Pros: I love the dogs and their owners, and being part of a small business. I like the service we provide.
Cons: The hours are exhausting, the management is not consistent and turnover is terrible.
September 2014
To enjoy people and and want to make them comfortable.
General / Operations Manager:
Attention to detail at all times, in bookings, property and paperwork. To create an ambience of a welcome friendly and relaxing inviroment. Always listen. Prioritise cleanliness, security, health and safety procedures for guests and staff, responsible service of alchol at all times (abide by the Laws)
Be considerate to suppliers and all neighbours and local busineses.
Network in business and be enthusiastic about your local area.
Treat Staff and guests as you wish to be treated.
Take advantage of the many training courses available.
Enjoy the social networking.
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