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Last updated Dec 11 2024
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Customer Support Manager Reviews
What is it like working as a Customer Support Manager?
November 2018
Stressful but fun.
Customer Support Manager in San Francisco:
Pros: Better pay
Cons: Commute
November 2018
Stressful but with plenty of perks.
Customer Support Manager in London:
Pros: Can be fun, exciting and fast paced
Cons: Stressful, competitive and full of self doubt
January 2018
Customer Success Specialist and Manager.
Customer Support Manager in Chennai:
Pros: Actually, I'm under paid here and never liked it here. I just worked for money to clear my debts and live a so called manipulated peaceful life.
Cons: Management Politics.
No appreciation for showcasing talent and skills.
No recognition or rewards for a job well done.
Very biased senior level management.
July 2016
Challenging, rewarding, flexible, never a dull moment.
Customer Support Manager:
Pros: I like the fact that everyday presents new challenges. The telecom Industry changes all the time.
Working with a strong team saving clients money and getting their services up and working.
Cons: The solution to a problem is not always in our control. Telecom carriers can be extremely difficult to work with due to the size of the organizations.
June 2016
Military are Great Customers.
Customer Support Manager:
After working for over a decade in commercial customer and technical service, I moved to a goverment contracting position. The difference was obvious. Military customers are more polite, reasonable and accept information and support much better than commercial customers.
If you can find it, military and government contracting is the place to be for technical and customer support roles.
July 2015
Awesome place to work.
Customer Support Manager:
Pros: Great chances to move up with in the company.
Cons: Na.
March 2015
Helping others to achieve greatness.
Customer Support Manager:
Pros: Knowing that I made a difference in other peoples life's. The satisfaction of helping to resolve issues so that their work day is less hectic than it most likely already is.
Cons: What I like least about my job is that it can sometimes be a little slow during national holidays and school vacations due to that most of our customers are in the education field.
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