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Last updated Dec 11 2024
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Customer Support Manager Reviews
What is it like working as a Customer Support Manager?
February 2023
It's great if you're working remotely!
Customer Support Manager in Hartford:
Pros: There are a lot of food options in the Downtown area.
Cons: It's generally not a nice or safe place.
August 2022
Support Manager.
Customer Support Manager in Phoenix:
Pros: The ability to help others on my team get where they would like to go in their career.
August 2022
Challenging and Rewarding.
Customer Support Manager in Columbus:
Pros: Autonomy of handling the business I am given to accomplish. A wealth of resources is available to complete it confidently.
Cons: Working in the support department, the load of my engineers is determined by our sales teams. This creates a lot of incoming pressure that must be handled.
February 2022
It is very nice.
Customer Support Manager in Johannesburg:
Pros: The fact that our environment is very accommodating and friemdly. it is not a drag to come to work.
Cons: - no benefits
- The pay is not satisfactory
May 2020
I love working in Chicago.
Customer Support Manager in Chicago:
Pros: I love working in the city, although now we are all working from home
Cons: The commute is long due to traffic and eating out is expensive
May 2020
Very demanding.
Customer Support Manager in Johannesburg:
Pros: Working with different customers and in different cultural environments
Cons: Constant pressure and chasing quarterly targets missing out on the long-term customer relations and loyalty
December 2019
Very busy, our team is understaffed. I also manage another department.
Customer Support Manager in Mesa:
Pros: Flexible schedule and cheerful environment
Cons: Many people are underpaid
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