Highly Satisfied
Last updated Dec 10 2024
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Customer Success Manager Reviews
What is it like working as a Customer Success Manager?
June 2019
Careful with how much you're paid vs. The cost of life in London.
Customer Success Manager in London:
Pros: Open environment for all cultures and nationalities
Cons: Lack of social support, having a child costs as hell, rent is just crazy while the quality is extremely poor. Hate the idea of planning everything dramatically in advance to have adequate pricing.
June 2019
Fantastic Place to Work.
Customer Success Manager in Adelaide:
Pros: The people I get to meet, the work I get to do, The travel and places I get to see and the flexibility.
June 2019
CSM at GHX.
Customer Success Manager in Washington:
Pros: Rewarding experience working with Customers to solve their business challenges. Always learning new things and every day is different.
Cons: Internal challenges with some Business Teams and variable lack of managerial/leadership ability at the manager/director-level to lead team's effectively. Internal challenges with clear definitions of roles/responsibilities for field employees to be effective.
April 2019
Customer Success Manager in New York:
Cons: Rent is too high
March 2019
Glorified support message pusher.
Customer Success Manager in Denver:
Pros: dependability, reliability.
Cons: Treated as the bottom of the account team ladder.
March 2019
Customer Success Manager in Sarasota:
Pros: The peers and workers that are below high level management. Hardest working employees there are.
Cons: Pay scales are all over the place. People with no experience getting higher paid then tenured employees.
March 2019
Great.
Customer Success Manager in Porto:
Pros: People
Cons: Weather
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