Highly Satisfied
Last updated Jan 23 2025
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Customer Service Agent Reviews
What is it like working as a Customer Service Agent?
March 2019
Unable to accurately answer.
Customer Service Agent in Johannesburg:
Pros: I would prefer to leave the country.
Cons: State of the Nation
March 2019
No growth.
Customer Service Agent in Pretoria:
Pros: The gym on the premises
Cons: Contracting system
March 2019
Not what it seems.
Customer Service Agent in Sydney:
Pros: I genuinely love my gob and am great at it too
Cons: Where do I begin... Middle management are idiots who have no idea on what they are doing, you only get promoted if you are liked instead of if you are good at your job. If you do what they say they want you to do, and work as per their core values, they persecute and outcast you...
They have managers instead of leaders, and the few that could lead area often driven out.
February 2019
Great.
Customer Service Agent in Clark:
Pros: Supportive supervisors and colleague
Cons: Nothing at all
February 2019
Nice.
Customer Service Agent in Cape Town:
Pros: The sight seeings
Cons: travelling to and from work
January 2019
It was nice in the beginning, everyone was supportive and understanding.
Customer Service Agent in Johannesburg:
Pros: Nothing
Cons: Im tired of call centre and would like to move to another career
January 2019
We bleed purple.
Customer Service Agent in Schaumburg:
Pros: The people
Cons: Limited flexability
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