Highly Satisfied
Last updated Jan 23 2025
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Customer Service Agent Reviews
What is it like working as a Customer Service Agent?
June 2022
Its fun, challenging and a fast paced environment.
Customer Service Agent in Cape Town:
Pros: I like handling queries on hand and resolving them in a flash
Cons: Dealing with exporters sending parcels with insufficient delivery addresses and poor contact details
December 2021
It is nice to work for capita but not the campaign I am working for.
Customer Service Agent in Cape Town:
Pros: Like being an agent resolving customers queries
Cons: Management is poor
November 2021
Good for school leavers.
Customer Service Agent in Durban:
Pros: Interacting with customers and resolving day to day issues.
Cons: Salary, inconsistent working hours and lack of communication from top management
July 2021
Is fine. You get to interact with people, meet new people, and work with great employees.
Customer Service Agent in Germantown:
Pros: The work environment
Cons: The way the store is managed.
May 2021
Its stressing to cooperate with customers.
Customer Service Agent in Kingston:
Pros: Its slient
Cons: No lunch break
No time to use restroom
No week off
March 2021
Its free almost the time, easy to feel bored.
Customer Service Agent in Kuala Lumpur:
Pros: The working environment, it's great for work
Cons: The pay is a little low for me
January 2021
Conflicted.
Customer Service Agent in Johannesburg:
Pros: The amazing people i work with my colleagues make it bearable
Cons: The micro management and unfair treatments
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