Highly Satisfied
Last updated Jan 23 2025
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Customer Service Agent Reviews
What is it like working as a Customer Service Agent?
September 2014
Customer Service Is The Same As Being A Nurse.
Customer Service Agent:
Pros: Getting to deal with different people.
Attaining customer satisfaction.
Cons: Too many work which I think my salary is not fair enough.
August 2014
Small company.
Customer Service Agent:
Pros: Helping people, love making and building relationships.
Cons: Pay.
June 2014
IT COULD BE VERY STRESSFUL.
Customer Service Agent:
Pros: Meeting new and interesting people .
Cons: Impatien customers.
June 2014
HELL.
Customer Service Agent:
Pros: DICISION MAKING.
Cons: SWEAR AT, MANAGER NOT INTERESTED IN THE DEPARTMENT. FAVOURITISM.
April 2014
Work Flexibility.
Customer Service Agent:
Pros: Reasonable amount of flexibility with hours, good tools for the job at hand, generally positive office environment.
Cons: Underpaid, lack of recognition for excellent work, lack of upward mobility.
April 2014
Customer Service.
Customer Service Agent:
Pros: I honestly do not like working in the Customer Service field in a Call Center setting.
Cons: Call Center setting. The bias at this job.
November 2013
It could be better.
Customer Service Agent:
Pros: It has full-time hours, and is consistent.
Cons: The pressure you are put under to hit targets.
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