Highly Satisfied
Last updated Sep 18 2023
Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
Customer Care Specialist Reviews
What is it like working as a Customer Care Specialist?
September 2020
Spurts of fulfillment and a financial tool kit for personal growth.
Customer Care Specialist in Indianapolis:
Pros: Working remote
Cons: Frequent policy changes
October 2019
Peaceful.
Customer Care Specialist in Bacchus Marsh:
Pros: Close to home
Cons: School traffic
May 2019
Fast paced, problem solving.
Customer Care Specialist in New York:
Pros: interactions with consumers and solving complex customer escalations/issues
Cons: answering emails
April 2019
Overloaded.
Customer Care Specialist in Central:
Pros: efficiency
Cons: Did not prioritize what to do, add on extra workload even understaffed
March 2019
Routine.
Customer Care Specialist in Manassas:
Pros: hours
Cons: routine
October 2016
Excellent atmosphere, wonderful coworkers.
Customer Care Specialist:
Pros: I love that it's a collection of empathetic people working to make the experience a better one for both users and employees. Company puts a major focus into work/life balance, and getting people into positions that fit their skills and strengths.
Cons: The work, on average, is not very challenging.
June 2014
Patience Is The Key.
Customer Care Specialist:
Open mind with people that stop in the office to speak with you. Patience is important and will be tested by employees and customers.
Customer Care Specialist Job Listings
Featured Content
‹
Remote Work
New research shows how to set pay for remote employees
Gender Pay Gap
New research shows that each woman experiences the disparity of gender pay gap in different ways, depending on her position, age, race and education.
Compensation Best Practices Report
From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation.
Salary Budget Survey Report
See how organizations are shifting their salary budgets this year.
Retention Report
Get strategies you can use to retain top talent and learn how impactful employee retention really is.
Variable Pay Playbook
Before you decide whether variable pay is right for your org, get a deeper understanding of the variable pay options and the cultural impact of pay choices.
›