Highly Satisfied
Last updated Sep 18 2023
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Customer Care Specialist Reviews
What is it like working as a Customer Care Specialist?
April 2023
Great Atmosphere, Bad Payscaling.
Customer Care Specialist in Evansville:
Pros: Management actively takes in interest in my well-being.
Cons: The pay doesn't keep up with inflation, let alone actually equal a real raise. A 5% increase in pay when Cost of Living has gone up 6% means it's actually a 1% pay cut.
December 2022
Great depending on managment.
Customer Care Specialist in Toronto:
Pros: I understand my job and enjoy what I do.
Cons: My managment micro manages and shows no appreciation/recognition for what we do.
July 2022
Great.
Customer Care Specialist in Eugene:
Pros: Helping people get personal care in their homes.
Cons: Not enough time to get everything done in a day
May 2022
Overworked, toxic positivity, but full time remote for some positions.
Customer Care Specialist in Alpharetta:
Pros: Working from home
Cons: Pay is lower than our competitors and I feel the workload is always very high
January 2022
Leaving high percentage of Voice messages is tedious.
Customer Care Specialist in Orchard Park:
Pros: Knowing my intervention with customer has positive results.
Cons: Lack of being a part of strategic planning and pay that does not recognize the level of experience and expertise I bring to the position.
June 2021
It has some good and bad days but the good outweighs the bad.
Customer Care Specialist in Florence:
Pros: My direct unit manager makes me feel appreciated and pushes & encourages me to go further whereas in the past my previous manner had a very negative way of tearing you down and not making you feel appreciated
Cons: Being able to work from home and how diligent and remorseful they have been with me being so patient while I deal with coping and the healing process of my disability
January 2021
Satisfactory, but it is a small town and I know there are better opportunities.
Customer Care Specialist in Frankfort:
Pros: Close to work
Cons: Missing adventute
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