Avg. Base Salary (ZAR)
The average salary for a Quality Assurance Analyst, Call Centers is R96,000 in 2025
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What Do Quality Assurance Analyst, Call Centers Do?
- Monitor and evaluate call to the call center, and listen for deviations from organizational policies and standards.
- Synthesize and analyze call data to report on ticketing, timing, and other key metrics.
- Audit and review quality assurance processes and tasks, including calibrating across analysts.
- Document problems and provide feedback and coaching to improve call center quality.
Common Health Benefits for a Quality Assurance Analyst, Call Centers
Gender Breakdown for Quality Assurance Analyst, Call Centers
FAQs About Quality Assurance Analyst, Call Centers
What is the highest pay for Quality Assurance Analyst, Call Centers?
Our data indicates that the highest pay for a Quality Assurance Analyst, Call Centers is ZARNaN / year
What is the lowest pay for Quality Assurance Analyst, Call Centers?
Our data indicates that the lowest pay for a Quality Assurance Analyst, Call Centers is ZARNaN / year
How can Quality Assurance Analyst, Call Centers increase their salary?
Increasing your pay as a Quality Assurance Analyst, Call Centers is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Quality Assurance Analyst, Call Centers that oversees more junior Quality Assurance Analyst, Call Centers, this experience can increase the likelihood to earn more.