▼13%
R416,467
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 191k
MEDIAN
ZAR 416k
90%
ZAR 843k
The average salary for a Customer Success Manager is R416,467 in 2025
Base Salary
R191k - R843k
Bonus
R10k - R173k
Profit Sharing
R0 - R20k
Commission
R15k - R96k
Total Pay
R192k - R836k
Is Average Customer Success Manager with Customer Relationship Management (CRM) Skills Salary in South Africa your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
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What is the Pay by Experience Level for Customer Success Managers?
What Do Customer Success Managers Do?
Customer Success Manager Tasks
- Act as point-of-contact for customers, advocating for their interests and giving voice to their feedback.
- Review and assess customers' progress and offer recommendations based on results.
- Ensure highest customer satisfaction and return on investment while enhancing customer experience.
- Define business objectives for the customer and develop a strategic direction for success.
Find your market worth – how it works:
Common Health Benefits for a Customer Success Manager
Medical
56%
Dental
20%
Vision
20%
None
40%
Gender Breakdown for Customer Success Managers
Female
59.4%
Male
40.6%
This data is based on 32 survey responses. Learn more about the gender pay gap.
FAQs About Customer Success Managers
What is the highest pay for Customer Success Managers?
Our data indicates that the highest pay for a Customer Success Manager is ZAR 843k / year
What is the lowest pay for Customer Success Managers?
Our data indicates that the lowest pay for a Customer Success Manager is ZAR 191k / year
How can Customer Success Managers increase their salary?
Increasing your pay as a Customer Success Manager is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Success Manager that oversees more junior Customer Success Managers, this experience can increase the likelihood to earn more.