Average Entry-Level Technical Support Specialist with Help Desk / Desktop Support (Tier 1) Skills Hourly Pay

$16.56
Avg. Base Hourly Rate (USD)
10%
$11.63
MEDIAN
$16.56
90%
$22.58

The average hourly pay for a Technical Support Specialist is $16.56 in 2025

Hourly Rate
$12 - $23
Bonus
$992 - $6k
Total Pay
$28k - $49k
Is Average Entry-Level Technical Support Specialist with Help Desk / Desktop Support (Tier 1) Skills Hourly Pay your job title? Find out what you should be paid
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What is the Pay by Experience Level for Technical Support Specialists?

What Do Technical Support Specialists Do?

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.
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FAQs About Technical Support Specialists

What is the highest pay for Technical Support Specialists?

Our data indicates that the highest pay for a Technical Support Specialist is $22.58 / hour

What is the lowest pay for Technical Support Specialists?

Our data indicates that the lowest pay for a Technical Support Specialist is $11.63 / hour

How can Technical Support Specialists increase their salary?

Increasing your pay as a Technical Support Specialist is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Technical Support Specialist that oversees more junior Technical Support Specialists, this experience can increase the likelihood to earn more.