▲10%
$14.27
Avg. Base Hourly Rate (USD)
/ hour
Avg. Base Hourly Rate (USD)
10%
$10.13
MEDIAN
$14.27
90%
$18.84
The average hourly pay for a Technical Support Representative is $14.27 in 2025
Hourly Rate
$10 - $19
Bonus
$393 - $2k
Total Pay
$21k - $49k
Is Average Entry-Level Technical Support Representative with Phone Support Skills Hourly Pay your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
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What is the Pay by Experience Level for Technical Support Representatives?
What Do Technical Support Representatives Do?
Technical Support Representative Tasks
- Help customers identify and resolve problems with products by phone, through e-mail, or in person.
- Escalate complex problems to appropriate staff member or department.
- Guide customers through the installation and updating of software and hardware.
Find your market worth – how it works:
Common Health Benefits for a Technical Support Representative
Medical
69%
Dental
64%
Vision
58%
None
31%
Gender Breakdown for Technical Support Representatives
Male
62.9%
Female
37.1%
This data is based on 35 survey responses. Learn more about the gender pay gap.
FAQs About Technical Support Representatives
What is the highest pay for Technical Support Representatives?
Our data indicates that the highest pay for a Technical Support Representative is $18.84 / hour
What is the lowest pay for Technical Support Representatives?
Our data indicates that the lowest pay for a Technical Support Representative is $10.13 / hour
How can Technical Support Representatives increase their salary?
Increasing your pay as a Technical Support Representative is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Technical Support Representative that oversees more junior Technical Support Representatives, this experience can increase the likelihood to earn more.