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Software Support Specialist

Average Software Support Specialist with Customer Service Skills Salary in New York, New York

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Job Details
Skills
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$51,000
/ year

Avg. Base Salary (USD)
25%
$38k
MEDIAN
$51k
75%
$83k

The average salary for a Software Support Specialist is $51,000 in 2025

Base Salary
$38k - $83k
Total Pay
$38k - $83k
(last updated Apr 22 2019)
Is Average Software Support Specialist with Customer Service Skills Salary in New York, New York your job title? Find out what you should be paid
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What Do Software Support Specialists Do?

Software Support Specialist Tasks
  • Document and track issues in software and hardware operation.
  • Provide training and documentation for trending issues.
  • Coordinate efforts with other teams and teammates to resolve issues quickly.
  • Perform root cause analysis for each issue, escalating as necessary.
Find your market worth – how it works:

Common Health Benefits for a Software Support Specialist

Medical
80%
Dental
80%
Vision
40%
None
20%

Gender Breakdown for Software Support Specialists

Male
66.7%
Female
33.3%
This data is based on 3 survey responses. Learn more about the gender pay gap.
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FAQs About Software Support Specialists

What is the highest pay for Software Support Specialists in New York?

Our data indicates that the highest pay for a Software Support Specialist in New York is $NaN / year

What is the lowest pay for Software Support Specialists in New York?

Our data indicates that the lowest pay for a Software Support Specialist in New York is $NaN / year

How can Software Support Specialists increase their salary?

Increasing your pay as a Software Support Specialist is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Software Support Specialist that oversees more junior Software Support Specialists, this experience can increase the likelihood to earn more.

WHAT AM I WORTH?
What your skills are worth in the job market is constantly changing.
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