Average Service Desk Manager with Customer Service Skills Salary in Washington, District of Columbia

$91,250
Avg. Base Salary (USD)
25%
$64k
MEDIAN
$91k
75%
$127k

The average salary for a Service Desk Manager is $91,250 in 2025

Base Salary
$64k - $127k
Total Pay
$65k - $127k
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What is the Pay by Experience Level for Service Desk Managers?

What Do Service Desk Managers Do?

Service Desk Manager Tasks
  • Oversee daily operations, including schedules, escalations, and reporting.
  • Perform analyses, create reports, and implement emergency plans.
  • Participate in root cause analysis and communicate findings to customers.
  • Prioritize projects, identify goals, determine budget, and assign staff to reach goals.
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FAQs About Service Desk Managers

What is the highest pay for Service Desk Managers in Washington?

Our data indicates that the highest pay for a Service Desk Manager in Washington is $NaN / year

What is the lowest pay for Service Desk Managers in Washington?

Our data indicates that the lowest pay for a Service Desk Manager in Washington is $NaN / year

How can Service Desk Managers increase their salary?

Increasing your pay as a Service Desk Manager is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Service Desk Manager that oversees more junior Service Desk Managers, this experience can increase the likelihood to earn more.