Highly Satisfied
Last updated Jan 07 2025
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Service Desk Manager Reviews
What is it like working as a Service Desk Manager?
December 2019
Good.
Service Desk Manager in Johannesburg:
Pros: business
Cons: crime
August 2019
I love what I do.
Service Desk Manager in Johannesburg:
Pros: I love working with people and being able to make them happy when I have resolved the issue.
Cons: Na
March 2019
Review.
Service Desk Manager in Schaumburg:
Pros: I have the freedom to make decisions based on what I feel is best.
Cons: The lack of accountability required of other senior leadership teammates is an extreme detriment to the company.
February 2019
Busy, interesting.
Service Desk Manager in Brooklyn:
Pros: Benefits
Cons: Growth
January 2019
Disorganized and antiquated IT.
Service Desk Manager in Buffalo Grove:
Pros: Work Life balance
Cons: pay and technology
January 2019
Thankless.
Service Desk Manager in Mansfield:
Pros: The team
Cons: Senior management and hr ignore the workforce. No one makes a decision unless they absolutely have to.
March 2016
Constantly busy.
Service Desk Manager:
Pros: Get to work with all areas of the business. Very busy with a massive impact on customers.
Cons: Often seen as the lowest rung the IT ladder. The value provide by a Service Desk does not easily relate to the commercial side of IT.
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