United States
Job
Service Desk Level 2

Average Service Desk Level 2 Hourly Pay

Pay
Job Listings
How should I pay?Price a Job
What am I worth?Find market worth
$20.38
/ hour

Avg. Base Hourly Rate (USD)
10%
$14.86
MEDIAN
$20.38
90%
$27.66

The average hourly pay for a Service Desk Level 2 is $20.38 in 2025

Hourly Rate
$15 - $28
Bonus
$480 - $5k
Profit Sharing
$788 - $5k
Commission
$0 - $1k
Total Pay
$32k - $62k
Based on 2,121 salary profiles (last updated Mar 08 2023)
Is Average Service Desk Level 2 Hourly Pay your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
United States (change)
How it works:
1
Enter city & years of experience
2
Add pay factors like skills & education
3
Find your market worth with a report tailored to you

Featured Content

‹
Remote Work
New research shows how to set pay for remote employees
Gender Pay Gap
New research shows that each woman experiences the disparity of gender pay gap in different ways, depending on her position, age, race and education.
Compensation Best Practices Report
From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation.
Salary Budget Survey Report
See how organizations are shifting their salary budgets this year.
Retention Report
Get strategies you can use to retain top talent and learn how impactful employee retention really is.
Variable Pay Playbook
Before you decide whether variable pay is right for your org, get a deeper understanding of the variable pay options and the cultural impact of pay choices.
›
Find your market worth – how it works:

How do Service Desk Level 2s Rate Their Jobs?

3.7 out of 5
(358)
Highly Satisfied
0Reviews
We currently don't have any reviews for this job and need at least 5 ratings before we can calculate a satisfaction score. Are you a Service Desk Level 2? Take our survey to help us meet this goal.

Common Health Benefits for a Service Desk Level 2

Medical
77%
Dental
70%
Vision
65%
None
22%

Gender Breakdown for Service Desk Level 2s

Male
80.1%
Female
18.9%
Prefer to self-define
1.0%
This data is based on 985 survey responses. Learn more about the gender pay gap.
benefits-icon

FAQs About Service Desk Level 2s

What is the highest pay for Service Desk Level 2s?

Our data indicates that the highest pay for a Service Desk Level 2 is $27.66 / hour

What is the lowest pay for Service Desk Level 2s?

Our data indicates that the lowest pay for a Service Desk Level 2 is $14.86 / hour

How can Service Desk Level 2s increase their salary?

Increasing your pay as a Service Desk Level 2 is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Service Desk Level 2 that oversees more junior Service Desk Level 2s, this experience can increase the likelihood to earn more.

WHAT AM I WORTH?
What your skills are worth in the job market is constantly changing.
United States (change)