Avg. Base Hourly Rate (USD)
The average hourly pay for a Service Desk Analyst is $22.13 in 2025
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What is the Pay by Experience Level for Service Desk Analysts?
What Do Service Desk Analysts Do?
- Detect trends and patterns in incidents and maintenance, and provide ad hoc reports.
- Collect information from users to understand and resolve problems remotely or in person.
- Respond to inquiries and user problems, document classification of incidents, and diagnose hardware and software.
- Follow up with customers to ensure resolution and close out incidents in the tracking system.
FAQs About Service Desk Analysts
What is the highest pay for Service Desk Analysts in Los Angeles?
Our data indicates that the highest pay for a Service Desk Analyst in Los Angeles is $27.29 / hour
What is the lowest pay for Service Desk Analysts in Los Angeles?
Our data indicates that the lowest pay for a Service Desk Analyst in Los Angeles is $15.63 / hour
How can Service Desk Analysts increase their salary?
Increasing your pay as a Service Desk Analyst is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Service Desk Analyst that oversees more junior Service Desk Analysts, this experience can increase the likelihood to earn more.