▼12%
$58,353
Avg. Base Salary (USD)
/ year
Avg. Base Salary (USD)
25%
$47k
MEDIAN
$58k
75%
$66k
The average salary for a Service Desk Analyst is $58,353 in 2025
Base Salary
$47k - $66k
Bonus
$0 - $5k
Total Pay
$39k - $63k
Is Average Service Desk Analyst with Microsoft Active Directory Skills Salary in Houston, Texas your job title? Find out what you should be paid
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What is the Pay by Experience Level for Service Desk Analysts?
▼100%
What Do Service Desk Analysts Do?
Service Desk Analyst Tasks
- Respond to inquiries and user problems, document classification of incidents, and diagnose hardware and software.
- Follow up with customers to ensure resolution and close out incidents in the tracking system.
- Detect trends and patterns in incidents and maintenance, and provide ad hoc reports.
- Collect information from users to understand and resolve problems remotely or in person.
Find your market worth – how it works:
Common Health Benefits for a Service Desk Analyst
Medical
83%
Dental
83%
Vision
67%
None
17%
Gender Breakdown for Service Desk Analysts
Male
83.3%
Female
16.7%
This data is based on 6 survey responses. Learn more about the gender pay gap.
FAQs About Service Desk Analysts
What is the highest pay for Service Desk Analysts in Houston?
Our data indicates that the highest pay for a Service Desk Analyst in Houston is $NaN / year
What is the lowest pay for Service Desk Analysts in Houston?
Our data indicates that the lowest pay for a Service Desk Analyst in Houston is $NaN / year
How can Service Desk Analysts increase their salary?
Increasing your pay as a Service Desk Analyst is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Service Desk Analyst that oversees more junior Service Desk Analysts, this experience can increase the likelihood to earn more.