▼3%
$23.94
Avg. Base Hourly Rate (USD)
/ hour
Avg. Base Hourly Rate (USD)
10%
$17.34
MEDIAN
$23.94
90%
$32.03
The average hourly pay for a Service Desk Analyst is $23.94 in 2025
Hourly Rate
$17 - $32
Bonus
$403 - $8k
Total Pay
$37k - $68k
Is Average Service Desk Analyst with Information Technology Infrastructure Library (ITIL) Skills Hourly Pay your job title? Find out what you should be paid
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What is the Pay by Experience Level for Service Desk Analysts?
What Do Service Desk Analysts Do?
Find your market worth – how it works:
Common Health Benefits for a Service Desk Analyst
Medical
84%
Dental
71%
Vision
61%
None
13%
Gender Breakdown for Service Desk Analysts
Male
75.0%
Female
25.0%
This data is based on 24 survey responses. Learn more about the gender pay gap.
FAQs About Service Desk Analysts
What is the highest pay for Service Desk Analysts?
Our data indicates that the highest pay for a Service Desk Analyst is $32.03 / hour
What is the lowest pay for Service Desk Analysts?
Our data indicates that the lowest pay for a Service Desk Analyst is $17.34 / hour
How can Service Desk Analysts increase their salary?
Increasing your pay as a Service Desk Analyst is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Service Desk Analyst that oversees more junior Service Desk Analysts, this experience can increase the likelihood to earn more.