Avg. Base Hourly Rate (USD)
The average hourly pay for a Service Desk Analyst is $13.50 in 2025
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What Do Service Desk Analysts Do?
- Respond to inquiries and user problems, document classification of incidents, and diagnose hardware and software.
- Follow up with customers to ensure resolution and close out incidents in the tracking system.
- Detect trends and patterns in incidents and maintenance, and provide ad hoc reports.
- Collect information from users to understand and resolve problems remotely or in person.
Common Health Benefits for a Service Desk Analyst
Gender Breakdown for Service Desk Analysts
FAQs About Service Desk Analysts
What is the highest pay for Service Desk Analysts in Winston-Salem?
Our data indicates that the highest pay for a Service Desk Analyst in Winston-Salem is $NaN / hour
What is the lowest pay for Service Desk Analysts in Winston-Salem?
Our data indicates that the lowest pay for a Service Desk Analyst in Winston-Salem is $NaN / hour
How can Service Desk Analysts increase their salary?
Increasing your pay as a Service Desk Analyst is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Service Desk Analyst that oversees more junior Service Desk Analysts, this experience can increase the likelihood to earn more.