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Last updated Dec 06 2024
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Senior Technical Support Engineer Reviews
What is it like working as a Senior Technical Support Engineer?
January 2023
Nice offices. Average location for an IT company.
Senior Technical Support Engineer in Buenos Aires:
Pros: Everything's close. Easy to reach place
Cons: Not having more home office
November 2022
Depends on the product. My product was complex and without much documentation, which makes it difficult to resolve issues.
Senior Technical Support Engineer in Roanoke:
Pros: the incredibly knowledgeable and friendly people
Cons: upper management is totally out of touch; development is also out of touch; metrics measured in realtime but not available to tech support; customer satisfaction work is not reflected on the metrics; loads of rework
September 2022
Best job I’ve ever had.
Senior Technical Support Engineer in San Francisco:
Pros: The teammates, collaborators, basically anyone you work with are great people
Cons: Occasional layoffs
July 2022
Cairo is a huge daily challenge even if you're working from home.
Senior Technical Support Engineer in Cairo:
Pros: For starters, Internet is limited here so we have to keep paying for it, Also getting to work on time can be real real challenging since the traffic is unpredictable.
Cons: Working in Cairo
February 2022
Analyze specs and under order entry of customer paperwork and impacts to automation process flows.
Senior Technical Support Engineer in San Jose:
Pros: Freedom to make my own decision
Cons: Lack of learning and growth
November 2021
If your home is near from your job is wonderful, cause in the city always are new things to taste or places to visit.
Senior Technical Support Engineer in Mexico City:
Pros: If your home is near from your job is wonderful, cause in the city
Cons: If your home is near from your job is wonderful, cause in the city
November 2021
Flexible work environment, underpaid.
Senior Technical Support Engineer in Durham:
Pros: Helping solve the toughest business analytic problems
Cons: Lack of raises, underpaid, and uncommunicative leadership
Senior Technical Support Engineer Job Listings
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