▼11%
$19.57
Avg. Base Hourly Rate (USD)
/ hour
Avg. Base Hourly Rate (USD)
10%
$16.35
MEDIAN
$19.57
90%
$22.42
The average hourly pay for a Senior Customer Service Representative (CSR) is $19.57 in 2025
Hourly Rate
$16 - $22
Bonus
$850 - $5k
Total Pay
$34k - $48k
Is Average Senior Customer Service Representative (CSR) Hourly Pay at UnitedHealth Group your job title? Find out what you should be paid
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What is the Pay by Experience Level for Senior Customer Service Representative (CSR)s?
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Common Health Benefits for a Senior Customer Service Representative (CSR)
Medical
82%
Dental
77%
Vision
73%
None
18%
Gender Breakdown for Senior Customer Service Representative (CSR)s
Female
81.8%
Male
13.6%
Prefer to self-define
4.5%
This data is based on 22 survey responses. Learn more about the gender pay gap.
FAQs About Senior Customer Service Representative (CSR)s
What is the highest pay for Senior Customer Service Representative (CSR)s?
Our data indicates that the highest pay for a Senior Customer Service Representative (CSR) is $22.42 / hour
What is the lowest pay for Senior Customer Service Representative (CSR)s?
Our data indicates that the lowest pay for a Senior Customer Service Representative (CSR) is $16.35 / hour
How can Senior Customer Service Representative (CSR)s increase their salary?
Increasing your pay as a Senior Customer Service Representative (CSR) is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Senior Customer Service Representative (CSR) that oversees more junior Senior Customer Service Representative (CSR)s, this experience can increase the likelihood to earn more.