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Last updated Jun 26 2023
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Quality Assurance Analyst, Call Centers Reviews
What is it like working as a Quality Assurance Analyst, Call Centers?
November 2022
It is a great learning experience.
Quality Assurance Analyst, Call Centers in Johannesburg:
Pros: It doesn't take much away from me. I enjoy Quality Assurance.
Cons: Paid salary
June 2021
A lot of hard work which is recognised by our superiors but our pay does not reflect this and we don't get annual bonus.
Quality Assurance Analyst, Call Centers in Cape Town:
Pros: The people and that we get to work from home
Cons: Our salary
May 2020
Plenty of opportunities to learn and help others.
Quality Assurance Analyst, Call Centers in Providence:
Pros: Working with various leaders and working on projects.
Cons: Lack of transparency with pay
November 2018
Survival of the fittest.
Quality Assurance Analyst, Call Centers in Los Angeles:
Pros: The ability to network
Cons: Navigating through traffic. Travel time
June 2016
Quality Assurance Analyst, Call Centers:
Pros: Keeps your brain going and alert, improves communication skills, increases concerntration, one gets a holistic perspective of how the whole business works.
Cons: Predictable at times, monotonous at times, cannot afford to lose concentration.
September 2015
Looking for Call Quality monitoring oficer.
Quality Assurance Analyst, Call Centers:
Looking for monitoring role, call centre.
April 2015
Quality Assurance Analyst, Call Centers:
Pros: Being able to interact with clients and agents to assist them in getting better at there job as well as make sure our members have the best customer service.
Cons: Having to deal with immature people and management.
Quality Assurance Analyst, Call Centers Job Listings
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