▼4%
$15.62
Avg. Base Hourly Rate (USD)
/ hour
Avg. Base Hourly Rate (USD)
10%
$11.86
MEDIAN
$15.62
90%
$19.47
The average hourly pay for a Quality Assurance Analyst, Call Centers is $15.62 in 2025
Hourly Rate
$12 - $19
Total Pay
$25k - $42k
Is Average Entry-Level Quality Assurance Analyst, Call Centers with Microsoft Excel Skills Hourly Pay your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
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What is the Pay by Experience Level for Quality Assurance Analyst, Call Centers?
What Do Quality Assurance Analyst, Call Centers Do?
Quality Assurance Analyst, Call Centers Tasks
- Monitor and evaluate call to the call center, and listen for deviations from organizational policies and standards.
- Synthesize and analyze call data to report on ticketing, timing, and other key metrics.
- Audit and review quality assurance processes and tasks, including calibrating across analysts.
- Document problems and provide feedback and coaching to improve call center quality.
Find your market worth – how it works:
Common Health Benefits for a Quality Assurance Analyst, Call Centers
Medical
67%
Dental
61%
Vision
44%
None
33%
Gender Breakdown for Quality Assurance Analyst, Call Centers
Female
69.2%
Male
30.8%
This data is based on 13 survey responses. Learn more about the gender pay gap.
FAQs About Quality Assurance Analyst, Call Centers
What is the highest pay for Quality Assurance Analyst, Call Centers?
Our data indicates that the highest pay for a Quality Assurance Analyst, Call Centers is $19.47 / hour
What is the lowest pay for Quality Assurance Analyst, Call Centers?
Our data indicates that the lowest pay for a Quality Assurance Analyst, Call Centers is $11.86 / hour
How can Quality Assurance Analyst, Call Centers increase their salary?
Increasing your pay as a Quality Assurance Analyst, Call Centers is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Quality Assurance Analyst, Call Centers that oversees more junior Quality Assurance Analyst, Call Centers, this experience can increase the likelihood to earn more.