▲18%
$15.02
Avg. Base Hourly Rate (USD)
/ hour
Avg. Base Hourly Rate (USD)
10%
$13.79
MEDIAN
$15.02
90%
$19.64
The average hourly pay for a Member Service Representative is $15.02 in 2025
Hourly Rate
$14 - $20
Bonus
$0 - $3k
Total Pay
$29k - $42k
Is Average Entry-Level Member Service Representative Hourly Pay at Navy Federal Credit Union your job title? Find out what you should be paid
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What is the Pay by Experience Level for Member Service Representatives?
What Do Member Service Representatives Do?
Find your market worth – how it works:
Common Health Benefits for a Member Service Representative
Medical
87%
Dental
80%
Vision
67%
None
13%
Gender Breakdown for Member Service Representatives
Female
75.0%
Male
25.0%
This data is based on 12 survey responses. Learn more about the gender pay gap.
FAQs About Member Service Representatives
What is the highest pay for Member Service Representatives?
Our data indicates that the highest pay for a Member Service Representative is $19.64 / hour
What is the lowest pay for Member Service Representatives?
Our data indicates that the lowest pay for a Member Service Representative is $13.79 / hour
How can Member Service Representatives increase their salary?
Increasing your pay as a Member Service Representative is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Member Service Representative that oversees more junior Member Service Representatives, this experience can increase the likelihood to earn more.