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Last updated Dec 17 2024
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Help Desk Manager, IT Reviews
What is it like working as a Help Desk Manager, IT?
December 2019
Government Contracting.
Help Desk Manager, IT in Millington:
Pros: Close to where I live.
Cons: Can't think of anything.
May 2019
I love the team and the comradery we have.
Help Desk Manager, IT in Mishawaka:
Pros: We have a great Help desk Team that
Cons: No Advancement and in need of more hires but management will not approve
February 2019
Its okay.
Help Desk Manager, IT in Oklahoma City:
Pros: The cost of living
Cons: Traffic
November 2017
Working in Ottawa.
Help Desk Manager, IT in Ottawa:
Pros: I like the city, the community, the history, downtown, I'm able to visit different historic places.
Cons: Too quite some days.
October 2017
Knowledge Worker.
Help Desk Manager, IT in Lafayette:
Effective communication, building and maintaining trust and creating win-win situations are all lessons that are learned from interacting with customers in the help desk environment. These abilities will provide great value to you and your organization throughout your entire career.
The difference between a ‘help desk’ and ‘service desk’ runs deeper than being based on semantics and terminology. The difference has become more visible and usage stratified. While service desk looks into the management of the overall process, help desk is a part of the end process and focuses on end user needs.
July 2015
Corporate culture.
Help Desk Manager, IT:
Pros: Work flexibility, less stress.
Cons: Slow pace of decision making.
Lot of red tape.
Office conditions.
May 2015
Help Desk Manager, IT:
Pros: Team members and the flexible schedule.
Cons: Management culture and stress levels.
Help Desk Manager, IT Job Listings
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