Help Desk Analyst (Computer) Reviews - Page 2

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Help Desk Analyst (Computer) Reviews

What is it like working as a Help Desk Analyst (Computer)?

May 2016
Specalize in something IT.
Help Desk Analyst (Computer):
I feel that you need to specialize and sell yourself into something.
April 2016
Nothing beats hands on experience.
Help Desk Analyst (Computer):
I've applied very little of what I've learned in college or on my own to my job. Usually help desk positions revolve around specific applications your company uses.
February 2015
Problem solver with an Emphasis on customer service.
Help Desk Analyst (Computer):
Pros: New interactions with many people. Learning on a daily basis. Flexibility. Coworkers.
Cons: Repetitive tasks. Phone calls (25+ a day) Sitting long periods of time. The Commute. Payscale. Slow accumulation of vacation hours.

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