▼36%
$49,995
Avg. Base Salary (USD)
/ year
Avg. Base Salary (USD)
25%
$37k
MEDIAN
$50k
75%
$57k
The average salary for a Help Desk Analyst is $49,995 in 2025
Base Salary
$37k - $57k
Total Pay
$30k - $53k
Is Average Mid-Career Help Desk Analyst Salary in Chicago, Illinois your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
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What is the Pay by Experience Level for Help Desk Analysts?
▼3%
What Do Help Desk Analysts Do?
Help Desk Analyst Tasks
- Provide continuous status information to ensure customer satisfaction.
- Initiate customer contact, escalate to appropriate parties and resolve incidents.
- Answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing technical problems.
- Respond to technical issues as they arise.
Find your market worth – how it works:
Common Health Benefits for a Help Desk Analyst
Medical
40%
Dental
40%
Vision
40%
None
60%
Gender Breakdown for Help Desk Analysts
Male
66.7%
Female
33.3%
This data is based on 3 survey responses. Learn more about the gender pay gap.
FAQs About Help Desk Analysts
What is the highest pay for Help Desk Analysts in Chicago?
Our data indicates that the highest pay for a Help Desk Analyst in Chicago is $NaN / year
What is the lowest pay for Help Desk Analysts in Chicago?
Our data indicates that the lowest pay for a Help Desk Analyst in Chicago is $NaN / year
How can Help Desk Analysts increase their salary?
Increasing your pay as a Help Desk Analyst is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Help Desk Analyst that oversees more junior Help Desk Analysts, this experience can increase the likelihood to earn more.