Avg. Base Hourly Rate (USD)
The average hourly pay for a Help Desk Analyst is $15.88 in 2025
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What Do Help Desk Analysts Do?
- Provide continuous status information to ensure customer satisfaction.
- Initiate customer contact, escalate to appropriate parties and resolve incidents.
- Answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing technical problems.
- Respond to technical issues as they arise.
Common Health Benefits for a Help Desk Analyst
Gender Breakdown for Help Desk Analysts
FAQs About Help Desk Analysts
What is the highest pay for Help Desk Analysts in Atlanta?
Our data indicates that the highest pay for a Help Desk Analyst in Atlanta is $NaN / hour
What is the lowest pay for Help Desk Analysts in Atlanta?
Our data indicates that the lowest pay for a Help Desk Analyst in Atlanta is $NaN / hour
How can Help Desk Analysts increase their salary?
Increasing your pay as a Help Desk Analyst is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Help Desk Analyst that oversees more junior Help Desk Analysts, this experience can increase the likelihood to earn more.