▼11%
$87,464
Avg. Base Salary (USD)
/ year
Avg. Base Salary (USD)
10%
$55k
MEDIAN
$87k
90%
$175k
The average salary for a Director, Customer Experience is $87,464 in 2025
Base Salary
$55k - $175k
Bonus
$671 - $30k
Total Pay
$44k - $165k
Is Average Mid-Career Director, Customer Experience Salary in Washington, District of Columbia your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
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What is the Pay by Experience Level for Director, Customer Experiences?
▲62%
What Do Director, Customer Experiences Do?
Director, Customer Experience Tasks
- Work as an advisor to senior executives about customer escalations.
- Reviews best practices for the delivery of positive customer experience.
- Facilitates the management and delivery of consistently positive customer experience.
- Develops new customer experience projects with internal teams.
Find your market worth – how it works:
Common Health Benefits for a Director, Customer Experience
Medical
100%
Dental
90%
Vision
90%
Gender Breakdown for Director, Customer Experiences
Female
62.5%
Male
37.5%
This data is based on 8 survey responses. Learn more about the gender pay gap.
FAQs About Director, Customer Experiences
What is the highest pay for Director, Customer Experiences in Washington?
Our data indicates that the highest pay for a Director, Customer Experience in Washington is $175k / year
What is the lowest pay for Director, Customer Experiences in Washington?
Our data indicates that the lowest pay for a Director, Customer Experience in Washington is $55k / year
How can Director, Customer Experiences increase their salary?
Increasing your pay as a Director, Customer Experience is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Director, Customer Experience that oversees more junior Director, Customer Experiences, this experience can increase the likelihood to earn more.