▼34%
$93,163
Avg. Base Salary (USD)
/ year
Avg. Base Salary (USD)
10%
$72k
MEDIAN
$93k
90%
$166k
The average salary for a Director, Customer Experience is $93,163 in 2025
Base Salary
$72k - $166k
Bonus
$7k - $15k
Total Pay
$46k - $184k
Is Average Director, Customer Experience with Customer Service Skills Salary your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
EXPLORE BY:
Featured Content
‹
Remote Work
New research shows how to set pay for remote employees
Gender Pay Gap
New research shows that each woman experiences the disparity of gender pay gap in different ways, depending on her position, age, race and education.
Compensation Best Practices Report
From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation.
Salary Budget Survey Report
See how organizations are shifting their salary budgets this year.
Retention Report
Get strategies you can use to retain top talent and learn how impactful employee retention really is.
Variable Pay Playbook
Before you decide whether variable pay is right for your org, get a deeper understanding of the variable pay options and the cultural impact of pay choices.
›
What is the Pay by Experience Level for Director, Customer Experiences?
What Do Director, Customer Experiences Do?
Director, Customer Experience Tasks
- Work as an advisor to senior executives about customer escalations.
- Reviews best practices for the delivery of positive customer experience.
- Facilitates the management and delivery of consistently positive customer experience.
- Develops new customer experience projects with internal teams.
Find your market worth – how it works:
Common Health Benefits for a Director, Customer Experience
Medical
67%
Dental
33%
Vision
33%
None
33%
Gender Breakdown for Director, Customer Experiences
Female
60.0%
Male
40.0%
This data is based on 5 survey responses. Learn more about the gender pay gap.
FAQs About Director, Customer Experiences
What is the highest pay for Director, Customer Experiences?
Our data indicates that the highest pay for a Director, Customer Experience is $166k / year
What is the lowest pay for Director, Customer Experiences?
Our data indicates that the lowest pay for a Director, Customer Experience is $72k / year
How can Director, Customer Experiences increase their salary?
Increasing your pay as a Director, Customer Experience is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Director, Customer Experience that oversees more junior Director, Customer Experiences, this experience can increase the likelihood to earn more.