▼23%
$120,177
Avg. Base Salary (USD)
/ year
Avg. Base Salary (USD)
10%
$76k
MEDIAN
$120k
90%
$167k
The average salary for a Director, Customer Experience is $120,177 in 2025
Base Salary
$76k - $167k
Bonus
$5k - $34k
Profit Sharing
$0 - $5k
Commission
$0 - $12k
Total Pay
$77k - $181k
Is Average Mid-Career Director, Customer Experience with Leadership Skills Salary your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
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What is the Pay by Experience Level for Director, Customer Experiences?
What Do Director, Customer Experiences Do?
Director, Customer Experience Tasks
- Work as an advisor to senior executives about customer escalations.
- Reviews best practices for the delivery of positive customer experience.
- Facilitates the management and delivery of consistently positive customer experience.
- Develops new customer experience projects with internal teams.
Find your market worth – how it works:
Common Health Benefits for a Director, Customer Experience
Medical
89%
Dental
85%
Vision
80%
None
11%
Gender Breakdown for Director, Customer Experiences
Female
70.0%
Male
28.2%
Prefer to self-define
1.8%
This data is based on 110 survey responses. Learn more about the gender pay gap.
FAQs About Director, Customer Experiences
What is the highest pay for Director, Customer Experiences?
Our data indicates that the highest pay for a Director, Customer Experience is $167k / year
What is the lowest pay for Director, Customer Experiences?
Our data indicates that the lowest pay for a Director, Customer Experience is $76k / year
How can Director, Customer Experiences increase their salary?
Increasing your pay as a Director, Customer Experience is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Director, Customer Experience that oversees more junior Director, Customer Experiences, this experience can increase the likelihood to earn more.