▼24%
$134,950
Avg. Base Salary (USD)
/ year
Avg. Base Salary (USD)
10%
$101k
MEDIAN
$135k
90%
$219k
The average salary for a Director, Customer Experience is $134,950 in 2025
Base Salary
$101k - $219k
Bonus
$10k - $58k
Total Pay
$107k - $265k
Is Average Director, Customer Experience Salary in Boston, Massachusetts your job title? Find out what you should be paid
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What is the Pay by Experience Level for Director, Customer Experiences?
What Do Director, Customer Experiences Do?
Director, Customer Experience Tasks
- Work as an advisor to senior executives about customer escalations.
- Reviews best practices for the delivery of positive customer experience.
- Facilitates the management and delivery of consistently positive customer experience.
- Develops new customer experience projects with internal teams.
Find your market worth – how it works:
Common Health Benefits for a Director, Customer Experience
Medical
92%
Dental
92%
Vision
83%
None
8%
Gender Breakdown for Director, Customer Experiences
Female
53.8%
Male
46.2%
This data is based on 13 survey responses. Learn more about the gender pay gap.
FAQs About Director, Customer Experiences
What is the highest pay for Director, Customer Experiences in Boston?
Our data indicates that the highest pay for a Director, Customer Experience in Boston is $219k / year
What is the lowest pay for Director, Customer Experiences in Boston?
Our data indicates that the lowest pay for a Director, Customer Experience in Boston is $101k / year
How can Director, Customer Experiences increase their salary?
Increasing your pay as a Director, Customer Experience is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Director, Customer Experience that oversees more junior Director, Customer Experiences, this experience can increase the likelihood to earn more.