▲14%
$85,858
Avg. Base Salary (USD)
/ year
Avg. Base Salary (USD)
10%
$60k
MEDIAN
$86k
90%
$119k
The average salary for a Director, Customer Experience is $85,858 in 2025
Base Salary
$60k - $119k
Bonus
$2k - $32k
Profit Sharing
$0 - $6k
Total Pay
$61k - $126k
Is Average Early-Career Director, Customer Experience with Customer Service Metrics Skills Salary your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
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What is the Pay by Experience Level for Director, Customer Experiences?
What Do Director, Customer Experiences Do?
Director, Customer Experience Tasks
- Work as an advisor to senior executives about customer escalations.
- Reviews best practices for the delivery of positive customer experience.
- Facilitates the management and delivery of consistently positive customer experience.
- Develops new customer experience projects with internal teams.
Find your market worth – how it works:
Common Health Benefits for a Director, Customer Experience
Medical
78%
Dental
78%
Vision
72%
None
22%
Gender Breakdown for Director, Customer Experiences
Female
70.4%
Male
29.6%
This data is based on 27 survey responses. Learn more about the gender pay gap.
FAQs About Director, Customer Experiences
What is the highest pay for Director, Customer Experiences?
Our data indicates that the highest pay for a Director, Customer Experience is $119k / year
What is the lowest pay for Director, Customer Experiences?
Our data indicates that the lowest pay for a Director, Customer Experience is $60k / year
How can Director, Customer Experiences increase their salary?
Increasing your pay as a Director, Customer Experience is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Director, Customer Experience that oversees more junior Director, Customer Experiences, this experience can increase the likelihood to earn more.