Average Customer Support Specialist with Information Technology (IT) Support Skills Salary in San Francisco, California

$57,982
Avg. Base Salary (USD)
10%
$41k
MEDIAN
$58k
90%
$74k

The average salary for a Customer Support Specialist is $57,982 in 2025

Base Salary
$41k - $74k
Bonus
$0 - $5k
Total Pay
$40k - $76k
Is Average Customer Support Specialist with Information Technology (IT) Support Skills Salary in San Francisco, California your job title? Find out what you should be paid
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What Do Customer Support Specialists Do?

Customer Support Specialist Tasks
  • Triage requests and send to other staff where appropriate.
  • Update user documentation and frequently asked questions.
  • Work with customers to resolve tickets, following protocols.
  • Record and document interactions, problems, and resolutions.
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FAQs About Customer Support Specialists

What is the highest pay for Customer Support Specialists in San Francisco?

Our data indicates that the highest pay for a Customer Support Specialist in San Francisco is $74k / year

What is the lowest pay for Customer Support Specialists in San Francisco?

Our data indicates that the lowest pay for a Customer Support Specialist in San Francisco is $41k / year

How can Customer Support Specialists increase their salary?

Increasing your pay as a Customer Support Specialist is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Support Specialist that oversees more junior Customer Support Specialists, this experience can increase the likelihood to earn more.