United States
Job
Customer Support Specialist

Average Customer Support Specialist with Information Technology (IT) Support Skills Salary in Chicago, Illinois

Pay
Job Details
Skills
Job Listings
How should I pay?Price a Job
What am I worth?Find market worth
$45,316
/ year

Avg. Base Salary (USD)
25%
$37k
MEDIAN
$45k
75%
$55k

The average salary for a Customer Support Specialist is $45,316 in 2025

Base Salary
$37k - $55k
Total Pay
$38k - $55k
(last updated Mar 10 2022)
Is Average Customer Support Specialist with Information Technology (IT) Support Skills Salary in Chicago, Illinois your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
United States (change)
How it works:
1
Enter city & years of experience
2
Add pay factors like skills & education
3
Find your market worth with a report tailored to you
EXPLORE BY:
Customer ServiceProblem SolvingProduct SupportCustomer Relationship Management (CRM)Oral / Verbal CommunicationAll
Don't see what you are looking for?
Get A Free Custom Salary Report »
Administrative AssistantCustomer Service Representative (CSR)Project Manager, (Unspecified Type / General)Office ManagerAccount ManagerOperations ManagerCashierData AnalystSales AssociateMechanical Engineer
Don't see what you are looking for?
Get A Free Custom Salary Report »

Featured Content

‹
Remote Work
New research shows how to set pay for remote employees
Gender Pay Gap
New research shows that each woman experiences the disparity of gender pay gap in different ways, depending on her position, age, race and education.
Compensation Best Practices Report
From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation.
Salary Budget Survey Report
See how organizations are shifting their salary budgets this year.
Retention Report
Get strategies you can use to retain top talent and learn how impactful employee retention really is.
Variable Pay Playbook
Before you decide whether variable pay is right for your org, get a deeper understanding of the variable pay options and the cultural impact of pay choices.
›

What Do Customer Support Specialists Do?

Customer Support Specialist Tasks
  • Work with customers to resolve tickets, following protocols.
  • Record and document interactions, problems, and resolutions.
  • Triage requests and send to other staff where appropriate.
  • Update user documentation and frequently asked questions.
Find your market worth – how it works:

Common Health Benefits for a Customer Support Specialist

Medical
75%
Dental
75%
Vision
75%
None
25%

Gender Breakdown for Customer Support Specialists

Female
50.0%
Male
50.0%
This data is based on 2 survey responses. Learn more about the gender pay gap.
benefits-icon

FAQs About Customer Support Specialists

What is the highest pay for Customer Support Specialists in Chicago?

Our data indicates that the highest pay for a Customer Support Specialist in Chicago is $NaN / year

What is the lowest pay for Customer Support Specialists in Chicago?

Our data indicates that the lowest pay for a Customer Support Specialist in Chicago is $NaN / year

How can Customer Support Specialists increase their salary?

Increasing your pay as a Customer Support Specialist is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Support Specialist that oversees more junior Customer Support Specialists, this experience can increase the likelihood to earn more.

WHAT AM I WORTH?
What your skills are worth in the job market is constantly changing.
United States (change)