▼1%
$63,272
Avg. Base Salary (USD)
/ year
Avg. Base Salary (USD)
10%
$55k
MEDIAN
$63k
90%
$75k
The average salary for a Customer Support Engineer is $63,272 in 2025
Base Salary
$55k - $75k
Bonus
$3k - $6k
Total Pay
$49k - $79k
Is Average Early-Career Customer Support Engineer Salary at Cisco Systems Inc your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
EXPLORE BY:
Featured Content
‹
Remote Work
New research shows how to set pay for remote employees
Gender Pay Gap
New research shows that each woman experiences the disparity of gender pay gap in different ways, depending on her position, age, race and education.
Compensation Best Practices Report
From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation.
Salary Budget Survey Report
See how organizations are shifting their salary budgets this year.
Retention Report
Get strategies you can use to retain top talent and learn how impactful employee retention really is.
Variable Pay Playbook
Before you decide whether variable pay is right for your org, get a deeper understanding of the variable pay options and the cultural impact of pay choices.
›
What is the Pay by Experience Level for Customer Support Engineers?
What Do Customer Support Engineers Do?
Customer Support Engineer Tasks
- Directly troubleshoot and solve technical issues with customers.
- Document customer needs, problems, interventions and interactions, informing clients as changes occur.
- Use debugging tools, simulations, and scripts to isolate and fix problems.
- Guide and assist with installations and technical training, including documentation.
Find your market worth – how it works:
Common Health Benefits for a Customer Support Engineer
Medical
86%
Dental
86%
Vision
79%
None
14%
Gender Breakdown for Customer Support Engineers
Male
84.6%
Female
15.4%
This data is based on 13 survey responses. Learn more about the gender pay gap.
FAQs About Customer Support Engineers
What is the highest pay for Customer Support Engineers?
Our data indicates that the highest pay for a Customer Support Engineer is $75k / year
What is the lowest pay for Customer Support Engineers?
Our data indicates that the lowest pay for a Customer Support Engineer is $55k / year
How can Customer Support Engineers increase their salary?
Increasing your pay as a Customer Support Engineer is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Support Engineer that oversees more junior Customer Support Engineers, this experience can increase the likelihood to earn more.