Average Customer Support Engineer with Information Technology (IT) Support Skills Salary in Boston, Massachusetts

$63,360
Avg. Base Salary (USD)
25%
$57k
MEDIAN
$63k
75%
$105k

The average salary for a Customer Support Engineer is $63,360 in 2025

Base Salary
$57k - $105k
Total Pay
$57k - $110k
Is Average Customer Support Engineer with Information Technology (IT) Support Skills Salary in Boston, Massachusetts your job title? Find out what you should be paid
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What Do Customer Support Engineers Do?

Customer Support Engineer Tasks
  • Use debugging tools, simulations, and scripts to isolate and fix problems.
  • Guide and assist with installations and technical training, including documentation.
  • Directly troubleshoot and solve technical issues with customers.
  • Document customer needs, problems, interventions and interactions, informing clients as changes occur.
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FAQs About Customer Support Engineers

What is the highest pay for Customer Support Engineers in Boston?

Our data indicates that the highest pay for a Customer Support Engineer in Boston is $NaN / year

What is the lowest pay for Customer Support Engineers in Boston?

Our data indicates that the lowest pay for a Customer Support Engineer in Boston is $NaN / year

How can Customer Support Engineers increase their salary?

Increasing your pay as a Customer Support Engineer is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Support Engineer that oversees more junior Customer Support Engineers, this experience can increase the likelihood to earn more.