▼7%
$17.01
Avg. Base Hourly Rate (USD)
/ hour
Avg. Base Hourly Rate (USD)
10%
$12.26
MEDIAN
$17.01
90%
$24.30
The average hourly pay for a Customer Service Team Leader is $17.01 in 2025
Hourly Rate
$12 - $24
Bonus
$604 - $6k
Profit Sharing
$0 - $1k
Commission
$0 - $6k
Total Pay
$28k - $63k
Is Average Customer Service Team Leader with Training Program Development Skills Hourly Pay your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
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What is the Pay by Experience Level for Customer Service Team Leaders?
What Do Customer Service Team Leaders Do?
Customer Service Team Leader Tasks
- Lead a team of customer service representatives, define standards, and determine goals or objectives.
- Handle customer inquiries.
- Train existing and new employees in topics such as safety, standards, and team language.
- Research and follow up on account or service problems to identify and solve root causes.
Find your market worth – how it works:
Common Health Benefits for a Customer Service Team Leader
Medical
80%
Dental
80%
Vision
71%
None
16%
Gender Breakdown for Customer Service Team Leaders
Female
70.0%
Male
30.0%
This data is based on 40 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Team Leaders
What is the highest pay for Customer Service Team Leaders?
Our data indicates that the highest pay for a Customer Service Team Leader is $24.30 / hour
What is the lowest pay for Customer Service Team Leaders?
Our data indicates that the lowest pay for a Customer Service Team Leader is $12.26 / hour
How can Customer Service Team Leaders increase their salary?
Increasing your pay as a Customer Service Team Leader is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Team Leader that oversees more junior Customer Service Team Leaders, this experience can increase the likelihood to earn more.