Highly Satisfied
Last updated Apr 06 2025
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Customer Service Specialist Reviews
What is it like working as a Customer Service Specialist?
September 2016
Seasons.
Customer Service Specialist:
I would like to know the seasons of business and hours worked variation.
The amount of responsibility should receive more pay.
August 2016
Customer Service Specialist:
Pros: Chance to meet people and learn new thing every day.
Cons: High stress for dead line.
July 2016
It's an ok line of work.
Customer Service Specialist:
Pros: Helping people by phone.
No face to face contact.
Sit down job.
Flexable hours and days.
Full and part time hours.
Cons: Outbound calling.
Deal with people with bad attitudes.
No vacation or PTO.
No overtime.
Poor expensive benefit package.
Stressful.
June 2016
Low pay w/ high expectations.
Customer Service Specialist:
Pros: Coworkers.
Cons: Surveys that affect your job ratings that have nothing to do with the job you are doing.
June 2016
Customer Service Specialist:
Pros: Working at home.
Cons: Not making enough money to pay the bills.
June 2016
Challenging but pleasant.
Customer Service Specialist:
Pros: I get a chance to interact with different type of people.
Cons: No retirement plan.
May 2016
Customer Service Specialist...Boring.
Customer Service Specialist:
Pros: I like that it is not a stressful job in fact, it is an easy job.
Cons: I hate how slow it is, I dislike my coworkers, I do not feel like it challenges me anymore. Because it is always slow I feel like I am just being paid to waste time. I wish I could at least work from home so I could get stuff done.
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