▼9%
$20.04
Avg. Base Hourly Rate (USD)
/ hour
Avg. Base Hourly Rate (USD)
10%
$16.15
MEDIAN
$20.04
90%
$28.25
The average hourly pay for a Customer Service Specialist is $20.04 in 2025
Hourly Rate
$16 - $28
Bonus
$554 - $4k
Profit Sharing
$1k - $11k
Commission
$0 - $2k
Total Pay
$35k - $71k
Is Average Late-Career Customer Service Specialist with Problem Solving Skills Hourly Pay your job title? Find out what you should be paid
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What is the Pay by Experience Level for Customer Service Specialists?
What Do Customer Service Specialists Do?
Find your market worth – how it works:
Common Health Benefits for a Customer Service Specialist
Medical
79%
Dental
73%
Vision
70%
None
21%
Gender Breakdown for Customer Service Specialists
Female
88.2%
Male
11.8%
This data is based on 51 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Specialists
What is the highest pay for Customer Service Specialists?
Our data indicates that the highest pay for a Customer Service Specialist is $28.25 / hour
What is the lowest pay for Customer Service Specialists?
Our data indicates that the lowest pay for a Customer Service Specialist is $16.15 / hour
How can Customer Service Specialists increase their salary?
Increasing your pay as a Customer Service Specialist is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Specialist that oversees more junior Customer Service Specialists, this experience can increase the likelihood to earn more.