▲6%
$9.56
Avg. Base Hourly Rate (USD)
/ hour
Avg. Base Hourly Rate (USD)
10%
$7.63
MEDIAN
$9.56
90%
$11.25
The average hourly pay for a Customer Service Specialist is $9.56 in 2025
Hourly Rate
$8 - $11
Total Pay
$16k - $23k
Is Average Early-Career Customer Service Specialist Hourly Pay at JCPenney your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
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What is the Pay by Experience Level for Customer Service Specialists?
▼3%
What Do Customer Service Specialists Do?
Customer Service Specialist Tasks
- Update customer files and databases.
- Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
- Investigate and follow up on customer problems.
- Document outcomes and steps taken.
Find your market worth – how it works:
Common Health Benefits for a Customer Service Specialist
Medical
23%
Dental
14%
Vision
23%
None
68%
Gender Breakdown for Customer Service Specialists
Female
77.8%
Male
22.2%
This data is based on 18 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Specialists
What is the highest pay for Customer Service Specialists?
Our data indicates that the highest pay for a Customer Service Specialist is $11.25 / hour
What is the lowest pay for Customer Service Specialists?
Our data indicates that the lowest pay for a Customer Service Specialist is $7.63 / hour
How can Customer Service Specialists increase their salary?
Increasing your pay as a Customer Service Specialist is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Specialist that oversees more junior Customer Service Specialists, this experience can increase the likelihood to earn more.