▼6%
$20.15
Avg. Base Hourly Rate (USD)
/ hour
Avg. Base Hourly Rate (USD)
25%
$19.52
MEDIAN
$20.15
75%
$21.77
The average hourly pay for a Customer Service Specialist is $20.15 in 2025
Hourly Rate
$20 - $22
Total Pay
$41k - $49k
Is Average Mid-Career Customer Service Specialist with Customer Service Skills Hourly Pay in Boston, Massachusetts your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
EXPLORE BY:
Featured Content
‹
Remote Work
New research shows how to set pay for remote employees
Gender Pay Gap
New research shows that each woman experiences the disparity of gender pay gap in different ways, depending on her position, age, race and education.
Compensation Best Practices Report
From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation.
Salary Budget Survey Report
See how organizations are shifting their salary budgets this year.
Retention Report
Get strategies you can use to retain top talent and learn how impactful employee retention really is.
Variable Pay Playbook
Before you decide whether variable pay is right for your org, get a deeper understanding of the variable pay options and the cultural impact of pay choices.
›
What is the Pay by Experience Level for Customer Service Specialists?
▼22%
What Do Customer Service Specialists Do?
Find your market worth – how it works:
Common Health Benefits for a Customer Service Specialist
Medical
100%
Dental
100%
Vision
80%
Gender Breakdown for Customer Service Specialists
Female
100.0%
This data is based on 4 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Specialists
What is the highest pay for Customer Service Specialists in Boston?
Our data indicates that the highest pay for a Customer Service Specialist in Boston is $NaN / hour
What is the lowest pay for Customer Service Specialists in Boston?
Our data indicates that the lowest pay for a Customer Service Specialist in Boston is $NaN / hour
How can Customer Service Specialists increase their salary?
Increasing your pay as a Customer Service Specialist is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Specialist that oversees more junior Customer Service Specialists, this experience can increase the likelihood to earn more.